Peripatetic Technician Service

At EasiPC, we offer an on-site support package that lets you use your school ICT system with confidence, while our technicians take care of the ongoing maintenance...

Bespoke

Our bespoke peripatetic support service can be tailored to meet your schools individual requirements and budgets. Visits can be from only a single visit per month to a whole day every week or more.


Cost Effective

Using the EasiPC peripatetic service allows our customers to enjoy the benefits and expertise of a fully trained ICT technician without the overheads of employing a full time member of staff.


Reliable

We provide our schools with the same technician on every visit, helping to ensure familiarity and consistency with staff and technical setup. Each school has access to our online helpdesk system to log any issues.


What to expect from your EasiPC Technician

  • Education focused on-site visits at a regular frequency to suit your needs
  • Use of our online helpdesk to enable better reporting and tracking of issues
  • Friendly and approachable technician who will become part of your team
  • All technicians hold a current enhanced DBS, receive regular safeguarding training and have completed all necessary pre-employment checks. Please see our Safe Guarding Policy for further details.
  • Flexible use of your technician time
  • Additional time available (i.e. pre Ofsted visit support)
  • Our team receive regular Safeguarding and e-Safety training
  • Unique working knowledge of installing and supporting SIMS/FMS
  • Excellent communication
  • Exposure to the latest curriculum software and resources across our schools
  • Technical consultation, including assistance with larger school roll-outs
  • Proactive admin and curriculum server monitoring included
  • Backup checks to ensure integrity and security of your important data
  • Peripheral hardware set up and configuration
  • Routine preventative maintenance of your network
  • Technicians that receive on-going training on the latest products
  • Audit of equipment and licences
  • 1 year contract with only a 1 month notice of cancellation policy
  • Sharing of knowledge and experiences within our larger support community

 

For more information, contact 01604 286682 or drop us an email to mail@easipc.co.uk.