PERIPATETIC TECHNICIAN SERVICE
At EasiPC, we offer an on-site support package that lets you use your school ICT system with confidence, while our technicians take care of the ongoing maintenance...
Our bespoke peripatetic support service can be tailored to meet your schools individual requirements and budgets. Visits can be from only a single visit per month to a whole day every week or more.
Using the EasiPC peripatetic service allows our customers to enjoy the benefits and expertise of a fully trained ICT technician without the overheads of employing a full time member of staff.
We provide our schools with the same technician on every visit, helping to ensure familiarity and consistency with staff and technical setup. Each school has access to our online helpdesk system to log any issues.
Why choose EasiPC?
EasiPC only work with schools and academies. We have intimate knowledge of all the specialist systems, software and services that are used in the education environment and understand the pressures teacher's face.
Flexible to your needs
EasiPC understand things don't always go to plan. We offer flexible use of your technicians time and if you require an additional support visit (for instance, before an Ofsted visit) we are more than happy to help.
EasiPC technicians are friendly and approachable, who aim to become part of your team. Schools have use of our online fault portal to enable better reporting and tracking of issues. We also offer regular technical consultations, assistance with larger school roll-outs and sharing of knowledge from the wider support community.
All technicians hold a current enhanced DBS, receive regular safeguarding training and have completed all necessary pre-employment checks. Please see our Safe Guarding Policy for further details.
Part of a bigger team
Your technician is not a one person band. EasiPC have a large team of on staff support specialists that are able to assist with hardware faults, server installations, networking, broadband issues, cloud and web technologies.
We've got your back
Your support doesn't stop the moment our technician leaves the school. We proactively monitor your admin and curriculum server; perform routine preventative maintenance of your network; monitor your backup checks to ensure integrity and security of your important data and audit your ICT equipment and licences.
"Just a note of thanks for your staff who have come in over the holidays to help us out. From changing the UPS battery to rebuilding a laptop and then the engineer who sorted out our network points.
Many thanks - a great service as always!"
School Business Manager, Hartwell CE Primary
Interested in our Technician Service?
Contact us to find out more...