EasiPC Support

1. EasiPC Client Support Portal

If you need to log a ticket for your technician to attend to on their next visit, please create one on the portal for your school. Click the button below to log in.

If you do not have a login set up, contact your school IT Co-Ordinator for the details.

EasiPC Client Portal Support

2. EasiPC Helpdesk Remote Support

Please call our Helpdesk Team on 01604 286682 opt 1 for a your connection code and instructions for remote support.

If you do not have a HelpDesk contract, please have a look at the benefits this can give you. HelpDesk Support

EasiPC Remote Support

3. EasiPC SOS Support

If asked by your EasiPC technician, click the link on the right for your operating system. 

A small program will download to your computer. 

Launch the program from your downloads folder and give the 9-digit number to your technician. 

Windows Download
Mac Download

4. EasiPC Status Alerts Twitter Feed

We have set up a new twitter account for alerts to service problems we encounter from our suppliers. 

Please follow this twitter feed to stay up-to-date with what’s going on with any service interruptions or problems that may affect your School. 

Run by the EasiPC Helpdesk Team, it will be an exceptionally low volume account, but may save you some time trying to find out why something isn’t working.

  • HelpDesk Opening Hours (Term time)

  • Monday to Thursday 8:00AM - 5:00PM
  • Friday 8:00AM - 4:00PM
  • HelpDesk Opening Hours (School Holidays)

  • Monday to Thursday 8:30AM - 4:30PM
  • Friday 8:30AM - 4:00PM